Frequently asked questions

If you don’t see your question reach out to us at  

When will my order ship?

Orders are shipped 2-3 days after order is placed. Sometimes orders are shipped next day.Please keep in mind priority mail through USPS can take 2-3 business days to arrive. First class mail can take 7-10 business days. USPS May experience delays that are out of our control.


What’s included with the pet tag?

Each tag comes with an attached mini split ring and a 1” split ring.


Do you offer free shipping?

U.S. orders over $30 qualify for Free Shipping.


What should I add on the back of my pet’s tag?

You can add up to three lines on the back of the tag. Some examples,Call my mom she’s ugly crying! (Line1)111-111-1111 (phone number on Line2)You can also use the first line for your number and next two lines for your address. There are many variations that can be done. The more information on the back the smaller the font  will be.


Can I order a custom tag, mug or shirt?

Yes! You can email us at we would love to discuss your idea.